Introduction
Kopper is committed to providing quality services to you and this
policy outlines our ongoing obligations to you in respect of how we
manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Privacy Act). The National Privacy Principles (NPPs) govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at: www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an
individual. Examples of Personal Information we collect include:
First name
Last name
Postal address
Email addresses
Phone numbers
This Personal Information is obtained on our website: www.kopper.com.au (via web forms)
We collect your Personal Information for the primary purpose of providing our customers and members with goods and services.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
All information that we receive from our customers and members is protected by our secure server. The Kopper secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access.
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of Kopper services by your consent.
About the Personal Information you give us:
Membership
When you become a member of Kopper, we collect information about
you including: your name, your address (including your country location)
and your email address.
We process your personal information to deliver products to you, and to inform you of Kopper related events, content, and other benefits or opportunities associated with your Kopper.
Your Correspondence with Kopper
If you correspond with us via email, the postal service, or any other
form of communication, we may retain such correspondence and the
information contained therein and use it to respond to your enquiry; to
notify you of Kopper events, or other services; or to keep a record of
your complaint, accommodation request and the like. As always, if you
wish to have Kopper delete your personal information or otherwise
refrain from communicating with you, please contact us at: support@kopper.com.au
You may unsubscribe from our mailing/marketing list at any time by utilising the “unsubscribe” link provided in our marketing emails, or by contacting us in writing via email at: support@kopper.com.au
By clicking on the “unsubscribe” link, you will be presented with the options to:
- Unsubscribe and stop permission for Kopper to send you marketing emails.
- Unsubscribe and stop permission for Kopper to send you marketing emails PLUS revoke your permission for The Sirius Library to use any of your personal data.
- Additionally, you will also receive the option to request that Kopper delete all of your data.
Payment Card Information
You may choose to purchase goods or services from Kopper using a
payment card. Typically, payment card information is provided directly
by users, via Kopper website, into the PCI/DSS-compliant payment
processing services to which Kopper subscribes, and Kopper does not,
itself, process or store the card information. Occasionally, customers
ask Kopper administration employees to, on their behalf, enter payment
information into the PCI/DSS-compliant payment processing services to
which Kopper subscribes. We strongly encourage you not to submit this
information by email. When Kopper employees receive payment card
information from customers by email, phone or postal mail, it is entered
as instructed and then deleted or destroyed. Payment card information
is not stored by us on our servers.
Use of Kopper website
Like most websites, Kopper website collects certain information
automatically. This information may include internet protocol (IP)
addresses; the region or general location where your computer or device
is accessing the internet; browser type; operating system and other
usage information about the use of Kopper website, including a history
of pages that you view. We use this information to assist us to design
our website to better suit our users’ needs. We may also use your IP
address to help diagnose problems with our server and to administer our
website, analyse trends, track visitor movements, and gather a broad
demographic of information to assist us to identify our visitors
preferences.
Kopper website also uses cookies. It does not track users when they cross to third party websites, does not provid targeted advertising to them, and therefore does not respond to Do Not Track (DNT) signals.
At Kopper, we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies on The Kopper website.
Cookies on Kopper website
What Are Cookies
As is common practice with almost all professional websites this site
uses cookies, which are tiny files that are downloaded to your computer,
to improve your experience. This page describes what information they
gather, how we use it and why we sometimes need to store these cookies.
We will also share how you can prevent these cookies from being stored
however this may downgrade or ‘break’ certain elements of the sites
functionality.
To find out more about cookies, including how to see what cookies have
been set and how to manage and delete them,
visit wikipedia.org, www.allaboutcookies.org or www.aboutcookies.org.
How We Use Cookies
Kopper website uses cookies to ensure that you get the best experience
whilst using our website. Unfortunately, in most cases, there are no
industry standard options for disabling cookies without completely
disabling the functionality and features that they add to this site. It
is recommended that you leave all cookies on, if you are not sure
whether you need them or not, this is in case they are used to provide a
service on the website that you wish to use.
Disabling Cookies
You can disable the use of cookies by adjusting the settings on your
browser. (See your browser’s Help function for how to do this. Below is a
list of cookie links for common browsers). Disabling cookies will
usually result in also disabling certain functionality and features of
this website. Therefore it is recommended that you do not disable
cookies.
Browser manufacturers provide help pages relating to cookie management
in their products. Please click on your preferred browser link below for
more information.
Google Chrome
Internet Explorer
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android Browser
Opera
Opera Mobile
The Cookies that The Kopper website uses
Subscription and Shop Account related cookies
If you create an account with us, then we will use cookies
for the management of the signup process and general administration of
your account. These cookies will usually be deleted when you log out,
however in some cases they may remain stored on your device to remember
your site preferences when logged out.
Forms related cookies
When you submit data through filling out a form, such as those found on:
contact pages; comment forms; or any of the forms on The Kopper
website, cookies may be set to remember your contact details for future
correspondence.
Site preferences cookies
In order to provide you with a great experience on this website we
provide the functionality to set your preferences for how this website
operates when you use it. In order to remember your preferences, we need
to set cookies so that this information can be referenced whenever you
interact with a web page that is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third
parties. The following section details which third party cookies you
might encounter through this website:
This website uses Google Analytics which is one of the most widespread
and trusted analytics solution on the web for helping us to understand
how you use this website and ways that we can improve your experience.
These cookies may track things such as how long you spend on the website
and the web pages that you visit so we can continue to produce engaging
content. Please see Google Analytics cookies for details.
From time to time we test new features and make subtle changes to the
way that the website is delivered. When we are still testing new
features, these cookies may be used to ensure that you receive a
consistent experience whilst on the website, whilst also ensuring that
we understand which optimisations our users appreciate the most.
We also may use social media buttons and/or plugins on this website that
allow you to connect with a social network in various ways. For these
to work the following social media websites including: Facebook, may set
cookies through our website which may be used to enhance your profile
on their website, or contribute to the data they hold for various
purposes outlined in their respective privacy policies.
More Information
As was previously mentioned, if there is something that you are not sure
whether you need or not, it is usually safer to leave cookies enabled
in case it does interact with one of the features you use on our
website.
Disclosure of your Information
We may from time to time need to disclose certain information, which may
include your Personal Data, to comply with a legal requirement, such as
a law, regulation, court order, subpoena, warrant, in the course of a
legal proceeding or in response to a law enforcement agency request.
Also, we may use your Personal Data to protect the rights, property or
safety of kopper.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
Third Parties
We do not and will not sell or deal in personal or customer information.
We will never disclose your personal details to a third party except
the necessary information required by providers of products or services
you have purchased or to protect the rights, property or safety of
kopper.com.au, our customers or third parties or if required
by law.
We may however use in a general sense, without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services, but not for any other use.
Security
We strive to ensure the security, integrity and privacy of all personal
information submitted to our website, and we periodically update our
security measures in light of current technologies. We restrict access
to your personal data to only those employees who need to know that
information to provide services to you. Our employees are trained to be
aware of the importance of confidentiality and maintaining the privacy
and security of your information.
Links
This website may contain links to other websites. These links are meant
for your convenience only. Links to third party websites do not
constitute sponsorship or endorsement or approval of these websites.
Please be aware that we are not responsible for the privacy practices of
such other websites. We encourage our users to be aware, when they
leave our website, to read the privacy statements of each and every
website that collects personally identifiable information. This privacy
policy applies solely to information collected by The Kopper website.
Change in Privacy Policy
As we plan to ensure our privacy policy remains current, this policy is
subject to change. We may modify this policy at any time, in our sole
discretion and all modifications will be effective immediately upon our
posting of the modifications on this website. Please return periodically
to review our privacy policy.
Questions about your Privacy
If you have any questions or comments, or if you want to update, delete,
or change any Personal Information that we hold, or you have a concern
about the way in which we have handled any privacy matter, please use
the contact form on our website to send us a message, or you may also
contact us by postal mail or email at:
Email: support@kopper.com.au
Phone: +61 413 120 409
ABN: 94638788155